All work is carried out by Web Hot Designs on the understanding that the client has agreed to the following terms and conditions.

These Terms and Conditions are subject to change.

Draft images WILL be watermarked, and as such are protected by Copyright Law.
Watermarks will not be present in final approved artwork.

Draft images may NOT be used for ANY other purpose than viewing. They may NOT be copied, edited or distributed to ANY other person or company, other than those directly in negotiation with Web Hot Designs WITHOUT prior permission from Web Hot Designs.  To do so will be a BREACH of COPYRIGHT.

Artwork supplied by Web Hot Designs MAY NOT be used for any other purpose than the original application.
ie artwork for press adverts, packaging, brochures, etc, may not be used for any other project, in part or in full, at any other time.

Charges for artwork, or artwork production, are for just that. Artwork will normally include commercial quality, press ready pdf or eps files. The working files used to create that artwork are not provided to clients at any time, unless prior arrangements have been made.

©Copyright of all draft designs, artwork, graphics and Intellectual Property other than final logo designs produced by Web Hot Designs remains the property of Web Hot Designs, unless otherwise stated or agreed in writing.
Full copyright ownership of final logo designs and creative images or content passes to the client when all accounts have been settled in full.

Copyrights and Trademarks supplied to Web Hot Designs
By supplying text, images and other data for inclusion in a clients website or other medium, the client declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the client, or rightful copyright or trademark owner.

Drafts or proofs of press ads, brochures, Business Cards etc are sent for approval, for both design and content, including the possibility of typographical errors. It is the clients responsibility to check that there are no errors, and if so, corrections must be advised in writing.

If any of our work is published online without our consent, legal matters will commence against said offender.

A logo design DOES NOT INCLUDE full branding or design of any other items other than a logo. If you require other items ie Business Cards, brochures, website, vehicle signage etc they will be designed to compliment your logo (when finalised), and as such will form the “branding” of your business. Each logo can generate a completely different “brand” which will be developed from the characteristics of the individual logo, and the requirements of your business. Complimentary draft Business Card designs can be provided with a logo design, so the client can see how that branding “could” be developed, should you wish to proceed with any other items.
The client agrees that they may need to provide passwords and usernames to access domain and web hosting services that are already established, in order to upload or edit existing websites. Complete privacy is assured, no username or passwords will ever be used for any purpose other than that it was supplied for, and only with the permission of the client.
Prices quoted for website design and build refer to regular, basic information only websites. They will normally include custom graphics and navigation. However, if you require a website with specific design elements that require more time to implement, over and above a regular website, extra charges will apply. Prices quoted do not include Flash animation Headers, Banner Ads or Splash pages, or content creation on behalf of the client. These will be additional extras if required and must be disclosed prior to commencement of your project.
Graphics, scripts and code designed, modified or provided by Web Hot Designs, for any website, can not be used by any future designer/developers if that website is no longer maintained by Web Hot Designs, unless a prior arrangement has been made.

The client agrees to supply all text and pictures required for the inclusion of any items to be designed.
It is expected that all text supplied has been checked for typographical and grammatical errors, and has been approved by all parties that will have a final say in the sign-off of any items produced and sent to the web designer in a basic word document free of formatting. This document must also include clear instructions on links and images which are required on that particular page.
Additional expenses may be incurred for any necessary action, including, but not limited to, photo searches, media conversion, digital image processing and editing, data entry services or content research and creation.
The client agrees that changes and alterations may be made to text and images (with their approval) to improve the design of any items produced (no additional charges for these improvements, this is included with normal design charges).

All images must be Royalty Free (RF) images purchased from a stock library. We will not accept any images which have not been purchased from a stock library website. Web Hot Designs uses and recommends Adobe Stock and iStock for all our high quality website images. Web Hot Designs or it’s Owners are not liable for any damages in regards to breach of copyright laws.

Client also agrees to have all content, images, logos and links etc. to Web Hot Designs prior to any commencement of work. Once content is received Phase 1 of your website design will commence. This is to ensure commitment to meet agreed timeline. If content is not fully received, your project will be taken out of the schedule until said information is received with a new timeline date advised. Due to our busy schedule, we will do our best to accommodate you with regards to this, but cannot guarantee an early resume date.

A refund of client deposit is not available once work has commenced for Phase 1 of the agreement with the client failing to provide content as requested.

Web Hosting is no longer offered as part of our services. We can arrange hosting with our preferred providers and this will be charged back to the client.

The client agrees that changes, additions and alterations requested over and above the original brief will be liable to additional charges. If the “brief” gradually “grows”, additional charges may not be indicated at the time, as each small change is often digested and where possible can be absorbed. BUT, if a client continues to change the brief, require additional inclusions, alterations etc, this will impact the projects completion time and extra charges will be applied. Corrections, changes to layout, replacement of minor text or images are normally included with any artwork charges, but adding additional content after the initial brief can sometimes add significantly to design time and therefore artwork charges.
If a client or a contractor assigned by the client (other than Web Hot Designs) has been given permission to edit or modify a website built or modified by Web Hot Designs, the client will be responsible for extra charge if they “break” the website and require Web Hot Designs to repair the website to a functional state.
If an account becomes overdue by 14 days or more, Web Hot Designs retains the right to remove or disable any website, Email accounts or online material and services provided or maintained.

Any costs incurred to retrieve outstanding debts will be payable by the client, along with any outstanding amounts owing. Web Hot Designs will not be held responsible for any inconvenience or damage incurred by removing or disabling any online material or services. Any future dealings with such clients will be by payment in advance, without exception.

Web Hot Designs reserves the right to reject a project or client.

The Merchant must:

  1. a) establish a fair policy for giving Refunds and for exchanges or return of goods for Purchases;
  2. b) only give a Refund by means of a Transaction processed to the same Account on which the original Purchase was made, or an exchange of goods, and not in cash or by cheque. The Merchant must disclose the Merchant’s Refund policy to the Customer prior to the Purchase;
  3. c) where the Merchant is authorised to process Purchases via the Internet, display the Merchant’s Refund policy on its’ website;
  4. d) at all times act in accordance with the Merchant Operating Guide in processing Refunds; e) comply with the Australian Consumer Law.

If a Purchase is rescinded, terminated, refunded, varied or set aside for any reason whatsoever, or if a Customer is validly dissatisfied with the goods or services you have provided and you have not rectified the dispute with the Customer within 30 days of the dispute arising, then the Purchase is also rescinded, terminated, varied or set aside and we are entitled to a Refund from you of all amounts we have paid to you for that Purchase

One licence key is valid for one website design only. At no time can a website be duplicated or cloned without the permission of Web Hot Designs.  Web Hot Designs retains creative rights to every website design that is created.  It is illegal to use a purchased licence key on more than one website design and we are not held responsible for any liability should a website be cloned without our consent.
Delivery of Goods 

If the goods are not delivered within 14 days after authorisation of the Transaction under which the Merchant sells the goods, the Merchant must contact the Accountholder about the delay. The Merchant must request the Accountholder’s permission for the sale of the goods is to proceed, or if these conditions are not met the Transaction becomes invalid.

Should you require any clarification on any of the above terms, please contact our Support Desk direct and a ticket will be raised.

If you would like to discuss any of the above Terms and Conditions outlined above, please feel free to email our office at  support@webhotdesigns.com.au

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